My concern is libraries

A local, national and global view


Jan Richards Consulting offers practical, tailored solutions to assist libraries in realising their potential. I believe in conversations and I recognise that every library and every project is different. I will work with you to get the best outcome for your community.

With an in-depth knowledge across the sector and strong professional networks, I specialise in being honest, realistic and getting the job done.

Yes, everybody loves libraries! But if we are to remain relevant, we need to be agile, adaptive, accountable and collaborative.

Jan Richards

community engagement - Jan Richards Consulting


Let’s engage with your internal and external stakeholders to undertake library reviews, develop strategic and marketing plans, evaluate organisational structures and staffing, develop policy and procedures, contemplate new initiatives and conduct community consultations and surveys.

collaboration - Jan Richards consultancy


Together we can enhance your service offer: explore opportunities for partnerships and collaboration; creation of communication and advocacy strategies including branding and collateral; tweaking what you’re already doing to maximise the impact. Sometimes you have the skills but you just don’t have the time – researching an issue, writing a report, developing a policy. Here and happy to assist.

Strategic planning Jan Richards Consulting


Increasing the capacity and capability of your team through their involvement in any project is key to the JRC philosophy. Building skills and confidence enables them to undertake similar projects in the future – doing myself out of a job I know!  Follow up is included in all consultancies and mentoring and coaching is an option.

Reflecting on IFLA

Today I was looking for something in my IFLA files and found myself heading fast down the rabbit hole of memory. And what memories! My first IFLA WLIC was Milan in 2009 when I went in my role as ALIA President. As gigs go it was pretty good! My friend Vicki McDonald ( who isContinue reading “Reflecting on IFLA”


I am currently engaged with colleagues from public libraries across New South Wales in talking about members, how we engage with and retain them, and how we expand our membership base. It’s a timely discussion as, in many communities, use ( and membership) has been significantly affected by COVID. This is an initiative of theContinue reading “Members!”


‘Thanks so much for a wonderful presentation, excellent explanations’

ALIA Schools PD participant

‘Just wanted to let you know that this was the most important, useful andpractical PD! Will definitely be going back to school on Monday to start thoseconversations.’

ALIA Schools PD participant

‘Thank you Jan, your depth of experience and expertise was great to see’.

ALIA Schools PD participant

I acknowledge the Nuenonne people of Bruny Island, and all the Traditional Custodians of the Land on which I work. I acknowledge all elders past and present and extend this respect to all Aboriginal and Torres Strait Islander people.