Global Goals Week

Global Goals Week ( 17-26 September) is a time for us all to come together to mobilise communities, demand urgency, and supercharge solutions for the UN Sustainable Development Goals (SDGs), whether it be digitally or physically. Our shared future and the achievement of the Global Goals will be determined by us working together, locally, nationally and internationally. Never has this been more important.

To provide a bit of background, in 2015, 193 Member States of the United Nations made a universal promise to leave no one behind through the 17 SDGs. One year later, Project Everyone, UNDP and the United Nations Foundation came together to honor that promise by launching Global Goals Week, an annual week of action, awareness, and accountability for the SDGs.

What’s this got to do with libraries? Where do I start! As free and equitable spaces libraries are well placed to deliver on so many of the SGD’s either as a key player or in a supporting role.

Here in Australia ALIA has led the way in highlighting the role that libraries play in achieving the SDGs and consulting widely with the Library and Information Community. This included the SDG Roundtable held in Canberra in September 2019 where participants mapped the way forward. Over the ensuing two years these have been further refined by ALIA’s International Relations Advisory Committee (IRAC ), of which I am a member, and this week the Stretch Targets for Australian Libraries 2020-2030 have been released. Targets address literacy; access to knowledge; equitable access; culture and heritage; sustainable communities; contribution to health and wellbeing; diversity and gender equality; lifelong learning; and global citizenship. The report outlines activities and measurements to allow progress to be tracked.

With my friend Roxanne Missingham at the SDG Summit in Canberra – note my SDG Badge. Rox and I have spent many hours together in this room (and more recently on Zoom calls).

While I will continue to be actively involved in the SDGs through my engagement in the IRAC my personal commitment the the Global Goals Week and the SDGs is to spread the word. Working as a consultant across multiple jurisdictions gives me an ideal opportunity to engage in conversations about how libraries contribute to the SDGs. It could be as easy as pointing libraries in the direction of the SDG Calculator ; referencing how libraries are contributing in reports I am developing; and showcasing best practice examples. Even something as simple as wearing my SDG badge is a conversation starter!

As the world still grapples with the consequences of the COVID-19 pandemic, and climate change is a very real threat, achieving the SDGs is more critical than ever – the Goals are the pathway to progress towards a safer and more equal world. We’re all in this together, let’s leave no-one behind.

Stories That Matter

Yesterday we encouraged everyone to take some time out of their day to mark the Australian Reading Hour – it doesn’t matter if your ‘hour’ is in the morning, afternoon or evening and really ‘hour’ is only a concept, make it longer or shorter it’s about making the time to turn off the world and READ. This annual event was originally launched during the National Year of Reading in 2012 which I was deeply involved with. 2012 – how long ago that seems and what strides we’ve made in promoting reading since then but what miles we have to go in the area of national literacy. More of that in a later post.

I was excited to be part of the event organised by the newly reformed ALIA group here in Tasmania (ALIA Island) to celebrate the Australian Reading Hour. Colleagues from across the state (and one from Victoria) zoomed in to talk about books that a made a difference in their lives; their favourite book; and/or what they were currently reading. It was a lively discussion. The full list of books is here if you’re interested.

I chose to talk about When we were very young, the classic book of poetry by A A Milne first published in 1924. My Mum read to me religiously ever night and I credit my parents with my love of reading – they modelled best behaviour and neither was ever without a book in close reach. Mum and I loved this particular book, and all of her life she would respond to something I had said with a line from one of the poems within. My own copy is badly foxed and really quite manky! I have recently bought the 95th birthday edition for a very special little man in our lives and know his gorgeous Mum will read to him from it.

A highlight of the night was an appearance by Rauri Murphy, who spoke about his newly published Two Sets of Books which is set in Hobart Public Library – available from good bookstores – check on line. It looks like a wonderful read and profits from the book sales will be used to purchase books and eResources for Libraries Tasmania Literacy Service and 26TEN (which is about improving literacy and numeracy here in the Island State) .

I’d love to know what is your Story that Matters?

A new chapter

The past couple of weeks has been a whirlwind of all things IFLA – the wind up of the 2019-21 term; the World Library and Information Congress; and the start of the 2021-23 term. Normally IFLA in August would signal an overseas trip to some wonderful location (think Milan, Puerto Rico, Helsinki, Lyon, Singapore, Cape Town, Columbus, Wroclaw, Singapore, Athens), often with a satellite thrown in for good measure (Klaipeda, Birmingham, Bergen, Rome). It may sound like a junket (and some of you have been guilty of using that word), but believe me an IFLA WLIC is 7 days and nights of hard work. Its also incredibly rewarding.

In my studio, glued to the screen!

The 2020 WLIC which was scheduled for Dublin was cancelled due to the Pandemic, but the 2021 WLIC which was to be in Rotterdam was moved online and what a success it was. Spread over three days the program explored the themes of Libraries Innovate| Libraries Include| Libraries Sustain| Libraries Inspire| Libraries Enable. Each day was targeted at a specific world time zone (Europe & Africa| The Americas |Asia/Oceania) and all sessions were recorded to allow delegates to catch up at a later date. I was delighted to be a member of the program curation committee and to see the amazing work that went on behind the scenes.

Despite the WLIC being online there was still the IFLA buzz in the chat area as friends and colleagues from around the world caught up with one another and social media was in overdrive, especially with ‘remember this’ photos. There were a few minor hiccups but for a first time it was pretty special. The automatic captioning raised a few eyebrows and quite a few laughs – bet you never knew that ‘reading will give you pneumonia’ or that IFLA translates to ‘evil library’!

Normally the WLIC includes the change over meetings of the many committees and the Governing Board but these have been done on either side with the official change over yesterday following the IFLA General Assembly. For me this marked the transition from being Chair of Division 1 to Chair of the newly formed Division E which has responsibility for the School Libraries, Indigenous Matters, Information Literacy, Libraries for Children and Young Adults, Literacy and Reading, Reference and Information Services and Library History Sections. I am really excited by this step which is part of IFLA’s new governance structure.

The ‘Australian Mafia’ in Athens

The last few days have also been an opportunity to thank our outgoing President, Christine McKenzie and outgoing Professional Committee Chair, Vicki McDonald. I have had the great pleasure to work with both of them through ALIA and IFLA over many years. Christine was a fabulous President over this time of uncertainty and while being a ‘Zoom President’ isn’t what any of us would want she did it with grace and certainty. The ‘Aussie Mafia’ (aka the ALIA International Relations Committee) surprised both Christine and Vicki with flowers and champagne during our meeting on Tuesday.

So now we look to the future and a time when we can once again meet face to face but until then the spirit of IFLA thrives. We are IFLA.

Reflecting on IFLA

Today I was looking for something in my IFLA files and found myself heading fast down the rabbit hole of memory. And what memories!

My first IFLA WLIC was Milan in 2009 when I went in my role as ALIA President. As gigs go it was pretty good! My friend Vicki McDonald ( who is currently standing for President-elect of IFLA) recounts how at her first Mid-term she was warned she would get the ‘IFLA Bug’ by a German colleague while walking back to the hotel after dinner. I was alerted to the ‘IFLA Bug’ by the then IFLA Secretary General ( and fellow Australian), Jennefer Nicholson, way back in Milan. I poo, pooed the idea. Here I am 12 years later, an IFLA devotee standing for a position as Professional Division Committee Chair!

And what a 12 years it’s been. I have met some amazing people, some of whom are now amongst my ‘bestest’ friends; I have visited over 25 countries to participate in Congresses, mid-term meetings and conferences and have helped in developing programs for these; I have been part of the Global vision journey; and I have been privileged to represent IFLA in India and Iran, two of the most magical countries in the world. But more than that I have been welcomed into libraries around the world, every one centred on their community. Listening to them I have worked with my colleagues to develop initiatives and explore advocacy opportunities to promote libraries.

So getting back to the photos! There are so many of them and some of them are archived on my old PC! I’ve grabbed a few for the video and apologies to my many IFLA buddies who don’t appear (unlike my travel buddies Marian and Margaret, and my friend Anette who is teaching me Swedish by osmosis, who are overexposed). I deliberately kept the misadventures and the shopping excursions to a minimum but the epic 60 hour trip from Columbus Ohio back to Australia has a place in our memory.

This year the IFLA WLIC will be online which is an exciting opportunity in these uncertain times. I might not be able to hug my friends in person but they will be close to my heart.


I am currently engaged with colleagues from public libraries across New South Wales in talking about members, how we engage with and retain them, and how we expand our membership base. It’s a timely discussion as, in many communities, use ( and membership) has been significantly affected by COVID. This is an initiative of the NSW Public Libraries Association (NSWPLA).

Step one has involved a series of online workshops and, as I write, we are currently two thirds of the way through this. We have deliberately kept the groups small to facilitate discussion and it has been great to see such a diversity of libraries represented (and to see so many friends online). I have been joined in every session by the NSWPLA Executive Officer, Adele Casey, who must be sick to death of hearing my spiel, though I do try to throw something new in to see if she’s paying attention!

Step two will be an online discussion and resource sharing site. We already have a wonderful bank of ideas and suggestions to move forward. I am a strong believer in a collaborative approach, it has been good to be able to share experiences in a safe environment and bounce off each other for a way forward.

Today I’m having an R&R day in Hobart after back to back sessions for this project yesterday followed by and IFLA Governing Board meeting last night. I need a day where the sound of my own voice isn’t constantly in my head. Zoom is a lifesaver but ….

Heading towards Kettering aboard the ‘Parrabah’. The ‘Mirambeena’ approaching our port bow Bruny bound.

To finish the week a photo of the D’Entrecasteaux Channel coming into Kettering this morning from poll position on the ferry en route to ‘Town’ (ie Hobart). There are worse ways to start the day ❤️.

Happy weekend.

What’s on your bedside table?

I had a phone call late last week from an ABC journalist I knew from my Orange days. She was looking for someone to speak on ‘the books on my bedside table’ for drive time radio. She too has left town and so wasn’t aware that I was no longer a Mainlander (to use the local parlance), and probably not in the show’s remit. Luckily I was able to offer a solution and so the show went on.

But the conversation made me reflect on my current reading and how I share that.

When I was managing a library I religiously included the ‘I’m currently reading [insert title here]’ tag line in my email signature and encouraged my team to do the same. I was always amazed by how many people would tell me what they were reading when they replied. As a member of IFLA’s Literacy and Reading Standing Committee its a habit I need to get straight back into – note to self!

We also included what I’m reading/listening to/watching as a regular agenda item for staff meetings. Its not ‘fluff’ to have this conversation, rather its about knowing your stock in trade. The beauty of a shared discussion is that we all read differently and can contribute to a shared knowledge bank.

We also included the ‘what are you currently reading, would you recommend it and why?’ as a standard question in our recruitment process. Boy was that a trap for unwary players – the ones who tell you how much they want to work in libraries because they just love books and reading , and then when asked a direct question have nothing to contribute.

So what books are on my bedside table (coffee table actually):

Sophie Hansen’s new cookbook book In Good Company; simple, generous recipes and ideas for get-togethers and good times. Sophie is based in Orange and has strong connections to the Library. Not only have all her book launches been there, she often works from the Library, and was the NSW Writer in Residence in the National Year of Reading. Plus her recipes are fabulous!

Sargasso by Kathy George. I was ‘in’ when the blurb on the front cover described it as ‘shades of du Maurier’s classic Rebecca in this atmospheric mystery’ plus Jean Rhys’s book, Wide Sargasso Sea has always been a favourite. ! An Australian thriller this is my ‘ferry read’ (ie the book you have in the car to dip into when you’re waiting for the Bruny Island Ferry). Fortunately (or unfortunately for my reading pleasure) I haven’t had to wait in weeks and will probably have to start again so that I understand the story.

Sarah Ostman’s Going Virtual: programs and insights from a time of crisis is a new publication from the American Library Association (ALA). Lots of quick case studies of virtual programs offered by US libraries during COVID with content divided into Learning, Conversation, Connection and Entertainment. Plenty of ideas to build on both during and post lockdown. Also available form the ALA is Pivoting during the pandemic; ideas for serving your community anytime, anywhere. This is more best practice than case studies and is downloadable as an e book. I’m enjoying both.

Finally there’s A ladies garden by Karen Cunningham – a beautiful new patchwork/quilting book. I did a workshop with Karen at Blackheath in the Blue Mountains years ago and love her work.

On that note I’ll get back to some work!

Reflecting on COVID

I’ve been checking and re-checking my diary as I head into this week which features the International Federation of Library and Information Association’s (IFLA) Literacy and Reading/Public Libraries Mid-Term Seminar.

While my first IFLA Congress was in 2009 when I was ALIA President (‘Milan darling’- I know but someone had to go!) it wasn’t until 2 years later in 2011 that I became actively engaged when I joined the Public Libraries Standing Committee and the rest, as they say, is history. I love the opportunity to work with colleagues from around the world to learn, share and hopefully make a difference.

Under normal circumstances (read non-COVID), our mid-term meeting would be a physical get together hosted by one of our members, but in 2021 the two Sections, Literacy and Reading + Public Libraries are coming together to create a fabulous, online program over four days. Hence my diary fixation! As you can imagine the angst of finding a time that suited the world was tricky so I will be participating from 6pm my time while my colleagues in Europe will be starting their day. For our US participants it will be the early hours of the morning.

Through our theme Reflecting Back & Thinking Forward we will be look at how public libraries worldwide have responded to COVID and how the lessons learnt will impact the future. We will also explore some of the great initiatives around reading and literacy that have emerged during this time and how we can expand on this. Our speakers from Australia, Singapore, New Zealand, Malaysia, the Netherlands, UK, USA, Sweden, Scotland, Portugal India and Brasil will give us a truly international perspective.

There will also be an opportunity to ‘meet’ the world’s Children’s Laureates and Ambassadors (Australia, Finland, UK, Wales, Sweden, Ireland, and the Netherlands) and hear of their vision for the future at our online version of ‘welcome drinks’.

There’s still a chance to register for this free event.

Hope to see you online.


Remember making these when you were a kid? I do – and also the angst about what ‘clever’ actions to write inside! This is a Chatterbox created by our Australian Children’s Laureate, Ursula Dubosarsky and her fabulous team. It’s available on the resources section of the Laureate website. and sends clear messages about reading.

Must admit it took me longer to make than when I was in primary school but once I got going no one was safe! I think we used to call it a fortune teller ( though I was called a chatterbox in my school reports!).

Ursula’s message is to get Children to Read and to join their Library! What a wonderful ambassador. There are heaps of other tools on the website so take advantage of them.

At Ursula’s Laureate Ceremony

Ursula will be in Hobart next week to talk to children and library staff. I’ve asked if I can gatecrash so we can have a quick in person catch up. Fingers crossed!

Capturing ideas

If you search for images of focus groups chances are you’ll end up with a squillion and one featuring post-it notes. They are without doubt part of the consultants’ tool kit as witnessed by this photo of my desk after a recent trip to Central West New South Wales to work with the communities of Gulgong, Kandos, Mudgee and Rylstone (note the alphabetical order).

These towns are all home to a branch of Mid-Western Regional Council Library Service and I am excited to be working with the Library/Council and Community on developing the Library’s strategic direction.

As is my practice with any consultation I started with the people who know the organisation best, the staff. Over breakfast we unpicked a number of issues and explored options for the future. This was followed by four days of focus groups and interviews with key stakeholders including Library members, Council staff, partners and the wider community. Running parallel to this was an online survey. A wealth of feedback to process.

Regardless of the consultation method the message was the same, the community placed high value on the Library and the targeted services it provides. There were some great suggestions as to how we could make it even better. There were multiple thumbs up for the Library team and the inviting spaces that are available. As libraries face the uncertainty of a post COVID environment this was the ideal time to have this conversation.

I love this area of NSW,which I know well, and it was wonderful to have time to explore the picturesque towns and villages and marvel at the scenery and architecture. Each of the Library’s branches is located in a heritage building which has its own story to tell. Their bookmobile’s skin reflects the beauty of the region.

Time now to finish turning the post-its, butchers paper and spreadsheets into a coherent whole. Thank you to Michelle and the team at MWRCLS for making me so welcome.

All dressed up and somewhere to go!

I’m sure if I Googled it there would be some helpful guidelines on how to dress for success on a Zoom event. Must admit today I just followed my usual ‘I’m giving a presentation routine’. Call me shallow but the idea of only being glamorous only from the waist up and it being accidentally revealed online fills me with horror. My dear old Mum would be pleased with my attitude.

The occassion was my keynote at ALIA Schools webinar Teams: the hard conversation which is part of their ongoing PD series. It was a great honour to be invited, I always love talking to colleagues from other sectors and states. We have so much to learn from each other.

Some of my former team mates at a retirement morning tea for my lovely and long time friend Lyn Bugden (centre in grey). Lyn and I started work together as 18 year old’s, retiring within months of each other. She was the voice of ‘reason’ in my work life. Everyone needs a Lyn!

I also enjoyed the preparation which reminded me that working with any team is essentially about constant, effective two way communication. Without a doubt the thing I miss most about my new sole operator role is being surrounded by my wonderful Central West Libraries friends.

It was initially disconcerting to be looking at my shared screen rather than a sea of welcoming faces, but once I got into it seemed natural. Also great to be able to monitor the chat at the same time and respond to comments as we moved through rather than mind reading. Lots of skills to learn in this new environment.

When talking about how each member of a team makes a difference I used the example of my dragon boat club, the mighty Colour City Dragons ( my membership is current until 30/6!). I thought it was appropriate as it was exactly a year since I arrived in Tasmania with the club to participate in a marathon on the Derwent. This was followed by a weeks R&R on Bruny Island ( you try paddling 42 km!) which resulted in us upending our lives and moving. Hence the very un-library photo at the top of this post. As a note cruise ships were banned from Tassie shortly after this was taken.

Thanks ALIA Schools for the invitation to work with you, and best wishes for the year ahead.