Little Gems

I’ve spent the last week reviewing the findings of community survey I undertook for a cultural facility in NSW. We had an excellent response and people gave us detailed, well thought out answers which included suggestions, niggles and compliments. Something we can work with. When we know our service well we can often predict theContinue reading “Little Gems”

Capturing ideas

If you search for images of focus groups chances are you’ll end up with a squillion and one featuring post-it notes. They are without doubt part of the consultants’ tool kit as witnessed by this photo of my desk after a recent trip to Central West New South Wales to work with the communities ofContinue reading “Capturing ideas”